If the Something went wrong
error screen displays, or you experience other issues while streaming, try the following:
Keep Watching option not available during signal loss
- Reload the current channel by using the channel up arrow and then back down.
- Change to an SD version of the channel, if available. If you don’t see SD channels in the Guide, go to Menu > Settings > Display > Preferences > Guide Channels > Select all channels.
- Watch a DVR recording from your playlist.
On your remote control, press the DASH (-) button twice to display your receiver info.
The channel you’re currently watching may not provide this option.Too Many Streams error message
This error displays if you exceed the maximum number of 3 simultaneous streams. To continue watching on your current device, stop streaming on one of the other devices.
If you need additional assistance, please contact us