The Gemini device needs to be connected to your home internet network.
See instructions for connecting your receiver to internet.
If you see error code 630
, your DIRECTV Gemini Device is unable to connect to your Wireless Video Bridge. Learn how to fix error 630 Unable to Connect
If your Gemini device is no longer connected to internet or needs a software update, you may see error codes 216, 217, or 219.Learn more about errors 215 through 219 and to fix them
For additional assistance with your Gemini device, please call 888.488.4742.