Visit your device manufacturer's website.

Here's your device's complete instructions, specs and more.

User manual

Get help with your wireless device, plan, and more.

If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at 800.331.0500. We're available every day from 7 a.m. to 10 p.m. local time.

Select your option for personalized help.

Ask questions. Get answers. Help others. Join the conversation!

Your feedback helps us make support better. Want to see more discussion topics?

Let us know why this discussion didn't help:

Enter another ZIP to see info from a different area.

Learn how to pay your DIRECTV bill online, see bill and payment history, and find out about additional payment methods.

Video Group - DIRECTV - Billing & account management - Payments

Find info about your first DIRECTV bill, learn about fees and surcharges, and more.

Video Group - DIRECTV - Billing & account management - Bill explanation & charges

Learn how to create a user ID, sign in, and get password help for your directv.com account.

Video Group - DIRECTV - Billing & account management - User ID & passwords

Find out how to update your contact info, upgrade your subscription package, and move your service to a new address.

Video Group - DIRECTV - Billing & account management - Account details

Learn how to sign in, view and pay your DIRECTV bill online, update payment info, and more. Find out how to contact us.

Video Group - DIRECTV - Billing & account management

Find tips for fixing issues like distorted or no sound, picture not in sync with audio, frozen picture or pixilation.

Video Group - DIRECTV - Quick fixes & troubleshooting - Picture or sound issues

Find troubleshooting help for your DVR, receivers and remote controls and how to return your equipment.

Video Group - DIRECTV - Quick fixes & troubleshooting - Equipment issues

Get help troubleshooting error codes and messages if they display on screen.

Video Group - DIRECTV - Quick fixes & troubleshooting - Error messages

Learn what to do if you temporarily lose signal, have a service outage or have issues while streaming.

Video Group - DIRECTV - Quick fixes & troubleshooting - Connection or streaming issues

Get help troubleshooting your DVR, receivers or remote controls and learn how to fix error messages.

Video Group - DIRECTV - Quick fixes & troubleshooting

Learn more about DIRECTV service, how to prepare for your installation, and check your order status.

Video Group - DIRECTV - Orders, apps & equipment - Order status & installations

Learn how to setup or replace your DIRECTV DVR and receivers including the Genie Mini & Wireless Genie Mini.

Video Group - DIRECTV - Orders, apps & equipment - DVR & receiver setup

Find out how to program and use your DIRECTV remote control. 

Video Group - DIRECTV - Orders, apps & equipment - Remote control

Learn how to stream DIRECTV almost anywhere and get help with parental controls, closed captioning and other settings.

Video Group - DIRECTV - Orders, apps & equipment - Equipment & streaming options

Find out about the status of your DIRECTV service order, how to set up or replace equipment and streaming options

Video Group - DIRECTV - Orders, apps & equipment

Learn about your DIRECTV package, the program guide, and features to enhance your viewing experience.

Video Group - DIRECTV - Channels, packages & programs - Channel lineups

Explore premium options like HBO Max and Showtime, the latest movies in DIRECTV CINEMA and how to watch free shows on demand.

Video Group - DIRECTV - Channels, packages & programs - Premium channels & on demand

Learn how to access your DVR playlist, watch your recorded shows, manage your DVR recordings, and more.

Video Group - DIRECTV - Channels, packages & programs - DVR & recorded TV

Find out about upcoming Pay Per View events and seasonal sports subscriptions packages for NFL, MLB, MLS, NBA, and NHL.

Video Group - DIRECTV - Channels, packages & programs - Special event programs

Explore DIRECTV channel lineups, On Demand content, NFL Sunday Ticket, TV apps, sports programming, and more.

Video Group - DIRECTV - Channels, packages & programs

https://services.att.com/kmservices/v2/contents/KM1442056?app-id=idpui

<ol><li>Sign into your <a data-mce-href="https://www.directv.com/DTVAPP/mydirectv/account/payment/myBillingCenter.jsp" href="https://www.directv.com/DTVAPP/mydirectv/account/payment/myBillingCenter.jsp" target="_self">directv.com account</a>.</li><li>Select My Bills &amp; Transactions.</li><li>Choose Enroll Now under Paperless Billing.</li><li>Review the Terms &amp; Conditions and select Enroll in Paperless Billing. You’ll receive an email confirming your enrollment.</li></ol> Good to know: <ul><li>Go to My Bills &amp; Transactions anytime to view, print, or download your statements for up to 24 bill periods.</li><li>If you stop paperless billing, you'll start getting your monthly bill through U.S. mail within 1- 2 bill periods.</li></ul>

Enroll in paperless billing

Enroll in paperless billing

Looking for more info?