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Cancel paperless billing

Find out how to discontinue DIRECTV paperless billing.
ArticleDETAILED STEPS

Cancel paperless billing

  1. Sign into your DIRECTV account.
  2. Go to your account My Bills & Transactions.
  3. Select Auto Pay & Paperless Billing.
  4. Choose Cancel.
  5. You'll get an email confirmation of the change.

Good to know:

  • Go to My Bills & Transactions anytime to view, print, or download your bills for up to 24 bill periods.
  • Once you stop paperless billing, you'll start getting your monthly bill through U.S. mail within 1 - 2 bill periods.

Re-enroll in paperless billing

If you change your mind, you can re-enroll anytime.

  1. Sign into your DIRECTV account.
  2. Go to My Bills & Transactions.
  3. Select Auto Pay & Paperless Billing.
  4. Choose Enroll now.
  5. Follow the prompts to complete enrollment.
  6. Check your email inbox to confirm.

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