Update billing contact info for your accounts
Learn how to change the phone number, paperless billing email, and mailing address for each of your AT&T accounts.
DETAILED STEPSHow to update your billing contact info
- Go to Contact info.
- If you have more than one account, select the account to update from the menu.
- Select the Phone, Email, or Address tab.
- Choose Edit to update the billing phone numbers, billing email, or billing address.
- Select Save.
More billing contact info details
Update your billing email address?
If you have wireless, internet, or U-verse® TV service, we’ll send you an email to confirm your info. Plus, if you have wireless service, we may send you a verification code or temporary PIN to confirm your billing contact changes.
Have DIRECTV?
Go to directv.com to view and make changes to your bill if:
Keep in mind:
If you have wireless, internet, or U-verse® TV service, we’ll send you an email to confirm your info. Plus, if you have wireless service, we may send you a verification code or temporary PIN to confirm your billing contact changes.
Have DIRECTV?
Go to directv.com to view and make changes to your bill if:
- Your account isn’t bundled with wireless or internet
- You didn’t get an AT&T user ID when you ordered your service
Keep in mind:
- Your billing contact info differs from your user ID contact info.
- When you pay online, we send payment confirmations to the email address for your ID. Learn how to update the contact info for your ID
Ways we may contact you
You may have a choice about how we use some of the account contact info you give us. To view or change certain automated messaging preferences, go to att.com/cmpchoice.
