Sign up for and manage paperless billing

Find out how to start or stop paperless billing. Plus, learn how to update your billing email address.


Go paperless

  1. Go to paperless billing. If you have multiple accounts, select the account you want to sign up for paperless billing.
  2. Confirm your info and turn paperless billing On or Off.
  3. Follow the prompts to sign up for or cancel paperless billing.
  4. Check your email inbox to confirm your email address and finish signing up. You'll also get an email confirmation when you're done canceling.
  5. Repeat these steps for each account you want to update.
Want to save a few more dollars on your bill? Learn how to set up AutoPay

Manage your bill

  • Go to My bill anytime to view, print, or download your bills for up to 16 bill periods.
  • Once you stop paperless billing, you'll start getting your monthly bill through U.S. mail within two billing periods.
Heads up: You can't stop paperless billing if you have Home phone, AT&T Wireless, AT&T Phone, AT&T Internet, or U-verse TV. You also can't stop it if your credit status requires it.

Update billing email address

  1. Go to paperless billing.
  2. Select Update billing email address
  3. Enter your email address and select Save.
  4. Check your email inbox to confirm your email address and finish updating your paperless billing details.