Learn about DIRECTV protection plans

Get info about your protection options and how to add a plan or file a claim.

ArticleINSTRUCTIONS & INFO

Protection plan choices

Choose the protection plan for you:
  • DIRECTV® Protection Plan protects all DIRECTV devices and offers an equipment upgrade every 2 years1 (requires a renewed 24-month agreement).
  • DIRECTV Protection Plan Premier2 includes everything in the DIRECTV Protection Plan. It also covers old and new entertainment devices. This includes LCD TVs, LED TVs, plasma TVs, tablets, laptops, and computers.
  • DIRECTV Protection Plan Premier with Accidental Damage from Handling (ADH)2 covers everything in the premier plan, plus accidental damage. This includes drops, spills, and cracked screens for laptops and tablets. It doesn’t cover Apple TV®, Amazon Fire Stick, Chromecast, or other streaming players.

Get more info on plan coverage and terms and conditions

Add a protection plan (for myAT&T users)

  1. Go to DIRECTV Protection Plans to review options.
  2. Sign in to your myAT&T account overview and choose My DIRECTV.
  3. Select Manage Package.
  4. Scroll to Protection Plans, select your plan of choice, then Continue.
  5. Review your changes and Submit.

Add a protection plan (for directv.com users)

  1. Sign in at directv.com.
  2. Go to My Equipment and scroll to My Protection Plan.
  3. Select Activate Now next to the plan you want.
  4. Select it again to confirm.

Get more help

File a claim for Protection Plan Premier or Premier with ADH at protectionclaim.com.

See all important details