MOVING WITH DIRECTV
BRING YOUR TV
SERVICE WITH YOU
Moving is hard, but moving with DIRECTV and DIRECTV STREAM is easy! Find out how you can move in and start streaming ASAP.
MOVING WITH DIRECTV
BRING YOUR TV
SERVICE WITH YOU
Moving is hard, but moving with DIRECTV and DIRECTV STREAM is easy! Find out how you can move in and start streaming ASAP.
MOVING AND NEED TV SERVICE ? WE'VE GOT 2 GREAT OPTIONS.
MOVING AND NEED TV SERVICE ? WE'VE GOT 2 GREAT OPTIONS.
MOVING AND NEED TV SERVICE ? WE'VE GOT 2 GREAT OPTIONS.
Go with DIRECTV or DIRECTV STREAM and throw yourself a housewarming with all the TV you love.
Go with DIRECTV or DIRECTV STREAM and throw yourself a housewarming with all the TV you love.
Go with DIRECTV or DIRECTV STREAM and throw yourself a housewarming with all the TV you love.
MOVING DIRECTV
Move DIRECTV to your new home in 3 easy steps
1. Call 855.982.0780.
2. Give us your new address and move-in date.
3. Take TVs, receivers, and remotes to your new place but leave the dish behind.
2. Give us your new address and move-in date.
3. Take TVs, receivers, and remotes to your new place but leave the dish behind.
MOVING DIRECTV STREAM
Taking DIRECTV STREAM with you is easy
1. Set up the internet connection in your new home.
2. Connect your compatible devices to your new home’s Wi-Fi.
3. Start streaming ASAP with the DIRECTV STREAM app!
2. Connect your compatible devices to your new home’s Wi-Fi.
3. Start streaming ASAP with the DIRECTV STREAM app!
MOVING TO AN APARTMENT OR CONDO?
MOVING TO AN APARTMENT OR CONDO?
MOVING TO AN APARTMENT OR CONDO?
Complete the Landlord Approval Form to get DIRECTV installed.
Complete the<a href="https://www.directv.com/see/pdf/installationpermissionform.pdf">Landlord Approval Form</a> to get DIRECTV installed.
Complete the<a href="https://www.directv.com/see/pdf/installationpermissionform.pdf">Landlord Approval Form</a> to get DIRECTV installed.
FREQUENTLY ASKED QUESTIONS
Should I cancel my DIRECTV service before I move?
You don’t have to cancel your service when you move, especially when it’s easier to just transfer your old service to your new address.
How do I transfer my DIRECTV service?
DIRECTV customers will need to call 855.333.0032.
What if I’m a DIRECTV customer moving to a condo or renting?
If you are moving to an apartment, condo, or rental home, you will need to provide the installer with a completed Landlord Approval Form before we can install and activate your service.
Can I make changes to my service when I move?
Of course! DIRECTV customers will need to call 855.333.0032.
Does transferring my service cost me anything?
For DIRECTV customers, a new 12-month term is required to transfer service to your new address. A new 24-month commitment is required if you’re going to be upgrading outdated equipment. An EARLY TERMINATION FEE of $20 per month applies for each month remaining on agreement. Equipment non-return and additional fees may apply.
If I’m transferring my service, should I take my equipment with me?
Take your receivers, remotes, and owner’s manual with you, but leave your DIRECTV dish installed at your old address. When the technician arrives to set up your transferred service, he’ll take back what isn’t needed.
Does an installation technician need to come to my new home if I’m transferring my service?
When moving DIRECTV service, a technician will deliver and professionally install a new satellite dish at your new home.
Do I keep what’s recorded on my DIRECTV® Genie after I move?
If you take your old DVR with you, and your move is within the same local area, then the same recorded programs will be there DIRECTV STREAM , ready to watch, once your transferred service is connected. Moving out of your local area? Consider DIRECTV STREAM instead.
What if DIRECTV is unavailable at my new address?
We have other TV options available. Call 855.333.0032.
How do I move my other AT&T services?
To move your Lifeline and landline services, please call 800.288.2020. For all other AT&T services, visit www.att.com/moving.