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What are Common and Current Scams?

Fraudsters use a variety of tactics to trick you into giving away your personal and confidential information. They might use lies, threats, and even sophisticated technology. Visit USAGov for the most current information on trending scams. Some common tactics criminals use include impersonating a company like DIRECTV or another service provider and offering you deep discounts on services. Keep reading to learn more about common scams fraudsters may use.

Prepaid Card Scam

Fraudsters contact you impersonating a business to offer a discount on a product or service. They may offer as much of 50 percent off, but only if you pay up front using a retail gift card or a prepaid credit card. This could be for a service or product that is new to you, or one you might already have or subscribe to. The fraudster may offer a toll-free number you can call to make the payment with ease. When you provide the card number and PIN to the fraudster, the fraudster makes off with the money.
By the way, DIRECTV will never ask you to pay for products or services using a gift card. We’ll also never ask you to pay up front for discounted services, or to activate promotions. If someone asks you to, it’s a scam.

Equipment Upgrade Scam

A fraudster may reach out to you claiming your equipment is out of date and needs to be replaced. They may try to convince you that you need the latest equipment to take advantage of improved service. Don’t be surprised if they insist you pay upfront for this equipment. They may use email, phone calls, text messages or online chat to try to offer this phony deal.
DIRECTV may reach out to customers to ensure you have the latest equipment to take advantage of all the features we have to offer, but we’ll never ask you to pay up front to replace or upgrade your equipment.

Payment Confirmation Scam

Fraudsters send text messages or emails pretending to be from a legitimate business. The text or email thanks you for purchasing a product or service and offers a phone number to call to “if there has been a mistake.” If you call that number, the fraudster asks for confidential information to process a refund. They may ask for your account log in credentials or your credit or banking information to steal money from you.

Ways to Protect Yourself

  • Don’t use gift or prepaid credit cards to pay for services, products, or promotional offers
  • Don’t give in to pressure to immediately purchase gift or prepaid cards to establish service or get a discount
  • Verify incoming calls and the source by making direct contact with the company a caller claims to represent
  • Report scams to proper authorities:
  • If you didn’t call to report an issue, do not share your personal information and hang up