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DIRECTV for business customers

Protecting Your Business

Fraudsters don’t limit their efforts to individual consumers. They also go after businesses, hoping to steal from them. They may reach out, pretending to call from a company like a utility service, claiming your service is about to be interrupted. Their timing is often carefully planned to create urgency. Visit the Federal Trade Commission for tips on protecting your business. Consider taking the following steps to avoid scams.

Verify Invoices and Payment Requests

  • Carefully review all invoices. Don’t pay until you’ve confirmed the bill is for goods or services that were actually ordered and received
  • Establish clear procedures for approving invoices or expenditures. To reduce the risk of a costly mistake, limit the number of people authorized to place orders and pay invoices
  • Establish safeguards to restrict major spending prompted by an unexpected email, call, or invoice
  • Pay attention to how someone asks you to pay. Tell your staff to do the same. Requests to pay for goods and services via wire transfer, reloadable card or gift card are likely a scam

Education and Training

  • Keep your workforce informed of the latest scams, how they happen, and the measures in place to safeguard against them
  • Encourage employees to speak up if they suspect a potential scam. Establish clear expectations and protocols for reporting fraudulent activity. This can limit the scope and impact of a scam attempt within an organization
  • Train employees not to send passwords or sensitive information by email, even if the email seems to come from a manager

Ways to Protect Your Business

  • Don’t click on links or open attachments from unknown sources
  • Enable auto updates for apps, browsers, and security software
  • Protect and restrict access to confidential files, devices and your network
  • Provide support and training for employees on best practices for safety
  • Require two-factor authentication
  • Use long and unique passwords
  • File a report with the Federal Trade Commission if you believe your business had been targeted by fraud.