DIRECTV Customer Service & Support

Learn how to program your remote, refresh your service, or just pay your bill. It’s all here. Want to talk to a person? Call or chat with us.

Looking for answers?

  • EQUIPMENT & SERVICE

    Watch DIRECTV on your device
    Take DIRECTV wherever you go. Watch all your favs anytime, anywhere with a device and internet connection.

  • EQUIPMENT & SERVICE

    Troubleshoot and resolve
    service issues

    Our diagnostic tool can help you find what may be causing equipment or service issues and help you fix them.

  • PAPERLESS BILLING

    Save a stamp—paying online is easy
    Sign into myAT&T to pay your bill.

Contact Us

We’ll start by asking you a few questions.
Every day, 7 a.m. - 1 a.m. ET

  • Bill & account phone number

    800.531.5000
    Every day, 8 a.m. - midnight ET

  • Technical support phone number

    800.531.5000
    Available 24/7

Frequently asked questions

  • How do I contact DIRECTV customer service?
    You've come to the right place. You can contact DIRECTV on Twitter, Facebook, online chat or by phone. Learn from other DIRECTV customers on our forums. We also offer how-to articles & videos, and online "Fix an Issue" wizards.
  • Does DIRECTV have online chat support?
    Yes, DIRECTV has online chat support. Click the chat button on the bottom right to start chatting.
  • Can I solve most issues online?
    Yes, most issues can be solved online with guidance from our how-to articles & videos, and "Fix an Issue" troubleshooting wizards. Together, we can solve issues with billing, error codes, connecting receivers to the internet, signing into your account, and more. Start here, and get those problems solved.
  • What types of online support do you offer?
    DIRECTV offers content to help you view & pay your bill, sign into your login, setup equipment, get installation or order status, watch TV online or with our Apps, troubleshooting your DVR, remote and error codes, and more.