DIRECTV Help

Learn how to program your remote, refresh your service, or just pay your bill. It’s all here. Want to talk to a person? Call or chat with us.

Looking for answers?

  • EQUIPMENT & SERVICE

    Troubleshoot and resolve
    service issues

    Our diagnostic tool can help you find what may be causing equipment or service issues and help you fix them.

  • EQUIPMENT & SERVICE

    Refresh your equipment
    It’s easy to restore missing channels by refreshing your DIRECTV equipment.

  • EQUIPMENT & SERVICE

    Program your remote control
    It’s a snap to set up your DIRECTV Universal or Genie remote.

  • EQUIPMENT & SERVICE

    Watch DIRECTV on your device
    Take DIRECTV wherever you go. Watch all your favs anytime, anywhere with a device and internet connection.

  • EQUIPMENT & SERVICE

    Did your monthly bill change?
    Get detailed information on what can impact service charges.

  • EQUIPMENT & SERVICE

    Save a stamp—paying online is easy
    Sign into myAT&T to pay your bill.

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Every day, 7 a.m. - 1 a.m. ET

  • Bill & account

    800.288.2020
    Every day, 8 a.m. - midnight ET

  • Technical support

    800.288.2020
    Available 24/7

  • Support for travel abroad

    +1.408.962.1025
    Available 24/7
    FREE from mobile phone