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DIRECTV. How to contact us

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Have a question about your DIRECTV service? Get instant answers at
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See below for other ways you can get in touch with us.

Residential Customers

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Contact us by email

Email Us

Submit an email in English or in Spanish. You'll get an answer right away to common questions. If you need further information, you can forward your email to a customer service representative, who will respond within 24 hours.

It's available 24 hours a day, 7 days a week.

Contact us in the forum

Join the DIRECTV Community

Visit the DIRECTV tech forum — other knowledgeable DIRECTV customers will likely have answers to questions you might have. You'll usually get a response within 24 hours. You can also share your knowledge.

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If you still haven't found your answer, please call

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General support is available 8 am - 1 am EST, 7 days a week
Technical support is available 24 hours a day, 7 days a week

Hearing-Impaired Customers (TTY)
Our hearing-impaired customers can call 1-800-779-4388
(compatible TTY equipment required).

Commercial Accounts

Bar/restaurant, private office, business viewing customers: call
1-888-200-4388

Hotel, dorm, hospital customers: call
1-888-388-2505

Contacting Our Programming Partners

If you have comments or questions specifically regarding the programs you watch, you can contact our various programming providers.

Resources for Local Television Stations: View a list of DIRECTV Local Receive Facilities (LRF) around the United States.

Join the DIRECTV Team

Learn how to:

Explore job opportunities with DIRECTV at various locations across the U.S.


Political File Information: To obtain information on DIRECTV's public political file, please contact us at 800-860-4032 or please email us your request at politicalfileinfo@DIRECTV.com.

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