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"Support: Agreements / Policies: Text Header"
  • Agreements & Policies
"Support : Agreements / Policies : Intro"
  • Here you'll find links to the terms of your Customer Agreement with DIRECTV, your equipment lease, privacy policy, the use of information on our website and other policy details.
"Support : Agreements / Policies : DTVCustomer Promise"
  • The DIRECTV Customer Promise
    Committed to the principles of honesty and integrity, our employees are determined to provide you with prompt, courteous and excellent service. We promise to do our best to resolve any issues that might arise as quickly as possible. And we will continue to develop the unique, innovative programming and services that you have come to expect and enjoy from DIRECTV.
"Support : Agreements / Policies : Did You Know?"
  • Did You Know?
    Our Residential Customer Agreement, Equipment Lease Agreement and Privacy Policy are available in English and Spanish. Please print and retain these documents for your records.
"Support : Agreements / Policies : list"
"Support : Agreements / Policies : list 2"
  • Software License Terms & Conditions
    This document describes the terms and conditions for use of the DIRECTV Software installed on your DIRECTV Receivers.
  • DIRECTV Apps End User License Agreement
    This End User License Agreement states the terms that govern your use of all DIRECTV mobile apps and other separately distributed DIRECTV software applications.
  • Audience Closed Captioning Certification
  • Emergency Alert System Disclosure
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